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Customer Programs Advisor I

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Not provided

$77,300 - $116,000

1 day ago

Job Description

Primary Purpose In a program capacity, this position is responsible for the design, implementation and management of all applicable customer programs targeting residential or commercial/industrial customers in the SEU service area. These programs could be programs administered directly by SEU or through an energy efficiency contractor. In a segment capacity, this position is responsible for segment business plans and segment program goals. In either capacity, this position should demonstrate a substantial program and project management skill set. This position will negotiate contracts when applicable. This position develops budgets and provides forecasting and tracking of budget and program results. This position requires a high level of analytical ability and is able to identify trends and develop systems necessary for quality program management. Duties and Responsibilities Responsible for the independent management, design, implementation and execution of various customer programs. Responsible for overall program/segment goals. Responsible for the implementation and adherence to regulatory program rules and business controls. Responsible for development, management, reporting and forecasting of programs budgets. Regularly represents SEU interests and positions and works on a collaborative basis with regulatory authorities, energy efficiency contractors, key stakeholders, and other utility counterparts. Manage and monitor all aspects of customer communications, marketing outreach activities associated with program promotion and customer participation. Research and implement best practices related to program administration for SEU. Represent SEU externally on a local, statewide and national basis. Performs other duties as assigned (no more than 5% of duties).
Qualifications Education Bachelor's Degree Business, architecture, marketing, engineering or equivalent experience. Required Experience Recent competitive sales/marketing experience. Preferred 3-4 Related experience. Required Skills and Abilities SQL Other Qualifications Textio - 4/5/21

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